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This Warranty Policy outlines the coverage and procedures applicable to products purchased from Corevly through https://corevly.com.
1. Warranty Coverage
Corevly offers a 30-day limited warranty on eligible products unless otherwise stated on the product page. This warranty applies to the following categories:
Food Products (including pickles):
Packaging defects such as leaking jars or broken seals
Spoilage caused by manufacturing defects or improper sealing under normal storage conditions
Leather Jackets & Shoes:
Manufacturing defects in materials or workmanship
Issues such as stitching defects, sole separation, faulty zippers, or hardware defects present at delivery
Please refer to individual product listings for any item-specific warranty terms, exclusions, or care instructions.
2. Warranty Period
The warranty period is 30 days from the date of delivery, as confirmed by carrier tracking. A valid proof of purchase (order number or receipt) is required to process any warranty claim.
3. How to File a Warranty Claim
If your product arrives damaged, defective, or not as described, please follow these steps:
Contact Us: Email us at support@corevly.com
Provide Details: Include your order number, product name, a clear description of the issue, and supporting photos or videos of the item
Review & Resolution: If your claim qualifies, we will provide instructions for a replacement, refund, or store credit, at our discretion
4. Warranty Exclusions
This warranty does not cover:
Food Products:
Damage or spoilage caused by improper storage after delivery (e.g., exposure to heat, contamination, or incorrect refrigeration)
Items opened, consumed, or tampered with before inspection
Minor cosmetic variations that do not affect safety or quality
Leather Jackets & Shoes:
Normal wear and tear
Damage caused by misuse, improper sizing, improper care, or failure to follow care instructions
Scratches, creases, or natural variations inherent to leather
Alterations or repairs made by third parties
General Exclusions:
Items purchased from unauthorized sellers or third-party marketplaces
Shipping delays or damage caused by courier services after shipment
Products marked as final sale or non-warranted on the product page
5. Limitation of Liability
Corevly’s liability under this warranty is strictly limited to the repair, replacement, refund, or store credit of the affected product. We are not responsible for any indirect, incidental, or consequential damages related to the use, storage, or inability to use our products.
6. Additional Notes
Return shipping is not required unless specifically requested by our support team
Replacement products are subject to inventory availability
Warranty claims are typically reviewed and resolved within 3–5 business days of receiving complete documentation
7. Contact Information
For warranty-related questions or assistance, please contact us:
Corevly
📍 Address: 115 Stevens St, Eubank, KY 42567, USA
📧 Email: support@corevly.com
📞 Phone: +1 606 263 0940