At Corevly, your satisfaction is our priority. If something isn’t right with your order, we’re here to help. Please review our Return & Refund Policy below to understand your options.

1. Eligibility for Returns

Products must be returned within 30 days of delivery, unused, in original packaging, and with proof of purchase.

2. Non-Returnable Items

We cannot accept returns on opened personal care items, gift cards, or custom orders, unless defective.

3. Defective or Damaged Products

If you receive a damaged or defective product, contact us immediately with photos. We will arrange a replacement or issue a refund.

4. Return Process

To initiate a return, email us at support@corevly.com with your order number, product details, and reason for return. We will provide shipping instructions.

5. Return Shipping Costs

Customers are responsible for return shipping unless the product is defective or the wrong item was sent.

6. Refund Timeline

Once your return is received and inspected, we will process your refund within 5–10 business days to your original payment method.

7. Partial Refunds

Partial refunds may be granted for items not in original condition or missing parts.

8. Exchanges

We only replace items if they are defective or damaged. For exchanges, follow the same process as returns.

9. Order Cancellations

Orders can be canceled before shipment by contacting customer service.

10. Contact for Returns

📍 115 Stevens St, Eubank, KY 42567, USA
📧 support@corevly.com
📞 +1 606 263 0940